Helping people reach their goals.

My journey into design and research began with a simple belief: when information is accessible, understandable, and thoughtfully designed, it empowers people to make better decisions and improve their lives.

I earned my Bachelor's and Master's degrees in Information Science and later completed a doctorate in Information and Interaction Design (Human-Computer Interaction). Throughout my career, I have been drawn to understanding how people interact with information, technology, and digital products — and how research can help create experiences that are more useful, inclusive, and meaningful.

My early work in libraries and usability labs introduced me to user-centered research and design. Since then, I have led and contributed to the redesign of websites, mobile applications, and digital services across education, healthcare, government, and community-focused organizations. My work has included user interviews, usability testing, survey design, journey mapping, information architecture, wireframing, prototyping, and translating research insights into actionable design decisions.

As a mixed-methods researcher, I bring expertise in both qualitative and quantitative research. I am proficient in tools such as SPSS, NVivo, Excel, Qualtrics, and Figma, using them to collect, analyze, and synthesize data into clear recommendations for product, service, and policy decisions.

My doctoral research focused on maternal health and digital information behavior, exploring how pregnant women seek and use health information throughout pregnancy. Today, I work at the intersection of research, design, and strategy, helping teams make evidence-based decisions that improve products, services, and experiences for the people they serve.